Time to Change: Overcoming Social Media Paralysis
Monday, May 11, 2009 at 6:30PM |
Christiana Briddell 
The top protest that I hear from entrepreneurs about social media is some form of “I don’t have time for that.” On the surface it seems reasonable, but if you think about it, who among us would ever say “Sure. I have plenty of time to try that!" about any new endeavor? It’s practically unheard of, and yet, if no one made room for the new, we’d never evolve. So consider this:
As a businessperson, or anyone concerned with creating something new, we definitely don’t have any time to waste. I suspect that when I hear someone say, “I don’t have time,” they are really saying, “I don’t have time to waste.”
I agree. I don’t have time to waste either.
The question then becomes, “Is social media is a waste of time?" Well, it can be…
Everything can be a waste of time. But it’s not the time spent online itself–listening to conversations about your brand, building a broad social network, or engaging with your customers–that is a waste of time. What wastes time–and this is the secret–is when we aren’t clear about what we are here to do.
The anxiety that “social media,” or even “the internet,” causes people is the result of these terms representing an unknown and more complex environment, one that we suspect we may lose ourselves–and our time–in. It may be a healthy fear, but not one suited for the entrepreneur in this rapidly developing technological and digital world. After all, when new worlds open up, we can’t really act like they don’t exist. We need to find a way to integrate these new environments, and then make the effort to find a clear direction in them.
A clear direction is more like strategic commitment and less like technique x, y, and z. There are many sources of information that will give you good tips on using different social media sites, including my synopsis of the top sites in the “Evolutionary Marketing” book. But knowing how to use a site is not the same as creating a strategic roadmap for your particular situation. This requires a deeper understanding. And when you think about it, real understanding that translates into effective action can only come through struggling with something, with others, until you see a bigger picture emerge.
This is the kind of work that I think we all need to do to really make use of social media and all other emerging technologies. We don’t have time not to do it.
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