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Entries in evolutionary marketing (8)

Monday
27Apr2009

3 Human Rules for Reaching Out to New "JV" Partners

In the world of online marketing—as opposed to law—a "joint venture," or simply JV, is a relationship in which two people find mutual interest and benefit in promoting and building one another's businesses. I used to teach a course on this, and I can't tell you how many times I'd see people approaching it in the wrong way.

Just like all aspects of internet marketing, it has more to do with understanding the subtleties of what make us human than any clever tactics. So when finding new potential JV partners, you'll want to keep these three keywords top-of-mind:

  • Relevance
  • Respect
  • Relationship

Let's break them down one-by-one:

Relevance refers to the alignment between your message and the “gestalt”, or overall interests, style, and aesthetic of the person you want to contact. Will your idea help or interest their readership? Is it peripheral or directly related to their core content and mission?

Respect refers to the manner in which you must approach your contact. He or she is a person who has a busy schedule, family, friends, hopes, dreams, empathy. In other words, they live in the real world, just like you. And if they know a lot of people, they're really busy. This is all to say that you want to contact them with a brief, respectful, straightforward, non-hyped, and personable email. Don't construct a sales-y sounding message. Write them as you would any reasonable human being; keep it brief, and simply ask if they’re interested to know more or speak further.

Relationship refers to the fact that whenever you reach out to someone, you're forming, even if only briefly, a human, or emotionally felt, bond. Email, as Seth Godin says, is cheap to send, expensive to open; that is, it's no sweat off your back to ask someone to feature your content, but it takes time, consideration, and contemplation on their end to decide whether it's appropriate to engage in a relationship with you.

Everyone's human, and no one is ultimately immune to the most common responses and reactions that are intrinsic to our humanity: the desire for empathy, for appreciation, for gratitude, for opportunity, for reciprocity. Realize that, to an extent, you're placing an emotional burden on your contact by requesting something of them. Be considerate and realize that you're dealing with a real human being who's just like you.

The post above was excerpted from our new book, Evolutionary Marketing, which you can download free here.

Thursday
23Apr2009

The Moral Responsibility of Marketers

One of the insights that’s recently been emerging in my experience—and between the founders of Culture51—is marketing does not simply reflect culture. It creates it.

 

What does that mean? Well, recently I've been watching an eye-opening documentary called The Century of the Self, by Adam Curtis. While a tad cynical for my taste, it explicates how, for the past century, marketers, PR professionals, and “ad men” have had a far greater influence over culture than most of us, myself included, know. And what I've been realizing is that many of the values, assumptions, and perspectives that I take for granted actually became woven into our societal fabric through marketers.

 

One man in particular, Edward Bernays, popularized not only Freud’s theories—he was Freud’s nephew, after all—but also used them, and in particular the idea that human beings are driven by irrational, unconscious fears and desires, to manipulate consumers to buy products they didn’t need.

 

Now, I don’t think this is all necessarily bad. Bernays, for example, understood that people buy not based on features, but on what the product can do for them, and how it makes them feel—the benefits. And that’s become a norm of marketing, one I find little problem with.

 

Where it becomes problematic, though, is in which desires we’re marketing to, and how and why we’re doing it.

 

Indeed, one of the reasons underlying our distrust of marketing is because its motive—its why—is often coming from one of separation. That is, there is the marketer and you, and the marketer doesn’t recognize your humanity as his own; to the contrary, his goal is to turn you into cash, at any cost deemed reasonable in the legal parameters of a modern economy. That can mean using sex, fear of social ostracization, degraded self-image, or a variety of other psychological tactics marketers employ on a daily basis to sell more product.

 

But what if, on the other hand, that marketer were to approach the growth of his company, and the sales of his product, from a motive of non-separation? In other words, what if he were to begin the process of convincing you why you should buy his product with the recognition that you and he are not separate, not at all, but are actually an expression of the same one consciousness, humanity, cosmos?

 

That would change things, would it not?

 

And what if that marketer were to recognize, and act from, the idea that not only are we all one, but that that oneness of which we are a part is actually the creative, or evolutionary, impulse itself? And that what that impulse demands is ever-higher degrees of authenticity, transparency, creativity, awareness, and shared humanity?

 

That, dear reader, is the premise of Evolutionary Marketing: that who we are at the deepest level is not separate, and, in fact, is the cosmos itself striving to become, to develop, to evolve.

 

Imagine the world we could create if that were the basis for our relationships. And imagine how marketing would transform—how it would make a radical leap from a separative force to one of truth, beauty, and goodness.

Wednesday
01Apr2009

Top Ten Marketing Services for Evolutionaries

As evolutionaries—people who want to create a better future, from the inside out—we need to have a solid grasp of marketing to effect large-scale change in the world. That, as regular readers know, is largely the premise of this blog.

But what are some of the tools you need? What are the best web applications and technologies for marketing online?

Here's the list of our top ten favorite marketing resources that we use personally (in the interest of full transparency, most of them are affiliate links—just like a finder's fee in the “real-world”!):

(1) MailChimp. Email marketing is still a foundational tool for any evolutionary looking to use the web to change the world and build a business. Out of all the tools we've used personally and surveyed—ConstantContact, iContact, Aweber, and others—MailChimp has the easiest, friendliest, and most robust user interface, along with an impressive feature set, especially considering the price point. If you click on the link above, you'll get a $30 discount plus three free "Inbox Inspector" reports—it's the Chimp's way of rewarding their folks who refer other folks to them!

(2) 1ShoppingCart. In addition to email, you need to be able to sell products and process credit cards. 1SC is still the most advanced, affordable, and comprehensive shopping cart for small businesses and solopreneurs. Make sure to only sign up for their $3 trial once you have a product to sell—no need to spend extra cash before you need to!

(3) InstantTeleseminar. Teleseminars and webcasts are two of the most effective methods for building your email list and speaking to many people at one time. Xiosoft has developed a full-service suite for individuals and small companies looking to use the power of teleseminars and webcasts. We've been using it ourselves, and haven't found any glitches. And it's nice not to have that “This service has been provided by FreeConferenceCall.com” when potential customers call into your conference line.

(4) ThoughtLead. Okay, this is our own service, and technically it's not launched to the public yet, but it's what we use to power our online community and premium membership site, Evolutionary Marketer. We created it for ourselves and still believe it's one of the most effective tools for creating a “Web 2.0” business model. Visit the site and get in touch if you're interested.

(5) AskDatabase. How do you know what to sell before you create a product? You find out what the folks on your list actually want. AskDatabase is an advanced survey tool that enables you to ask your stakeholders what they're most interested in, what challenges they face, and what they want to accomplish.

(6) InspireCommerce. Although we haven't switched over to InspireCommerce yet, we've been speaking with them frequently and are planning to transition shortly. They enable you to give 10% of all transactions to a charity—we're choosing EnlightenNext—and, true to their name, are a great group of inspired individuals. Just let them know that “Steve from ThoughtLead” referred you.

(7) SquareSpace. Getting set up with a website and blog can be difficult. SquareSpace is a robust publishing platform that makes it easy to edit and post content. Culture51.com runs on it, as does Gravitational Marketing and Thom Wallace's blog.

(8) DreamHost. If you need to host specific landing pages or a Wordpress blog, DreamHost is our top choice. Great customer service and green hosting make them a valuable partner in running our websites.

(9) AuthenticJobs. Anyone can find an average designer on your average Freelance site, but Cameron Moll's AuthenticJobs attracts the top talent from around the world—from high-level US and European-based designers to more affordable ones in India and Eastern Europe. And it's incredibly affordable for part-time listings—plus Cameron guarantees that you'll find someone, or your money back.

(10) Twitter. So this one isn't quite a “service”, per se, and shouldn't be considered a landscape on which to blast your message, but it has become an integral part of our overall marketing and engagement mix. Twitter isn't just a silly, useless forum for updating friends with banal news—although there's certainly plenty of that—it's also a forum to ask questions and get answers, contribute to real-time conversations about what you're interested in, and post (and discover) great links to resources and websites you find valuable.

Hope those help. Let us know if you have any other suggestions!

Tuesday
31Mar2009

What Is Evolutionary Marketing, and Why Does It Matter?

Dear Reader:

Recently, I've been noticing that the concept of Evolutionary Marketing lacks definition and contour in the public mind. Some submit that what we call “Evolutionary Marketing” is simply a less cheesy form of traditional marketing. Others inform me that they feel little connection to the term “evolutionary”. And still others express concern, or skepticism, that Evolutionary Marketing means absolutely nothing at all: that it is a vacant vehicle to construct a castle in the sky, one that has little or no connection to the ground below.

I'd like to share with you my latest thoughts on what Evolutionary Marketing is, in as succinct a manner as I can, and then ask for your thoughts on the matter as well.

There are two potential answers: the easy one and the hard one. Let's start with the former. The easy one is that Evolutionary Marketing “unites the impulse to create a better future with an integrated strategy for using both time-tested and cutting-edge marketing tools for generating more income, facilitating word-of-mouth, and developing deeper relationships with stakeholders.” Although some readers' jargon alerts may have gone off, let us accept that definition as relatively straightforward for now.

The harder one is, well, decidedly hard. It has to do with our perspective on who we are, why we're here, and the world we want to create. It involves a complex view of the upward spiral of cosmic development—if one can even accept such a precept—and a delicate inquiry into the nature of how our society is structured, what motivates us as human beings, and what kind of culture we envision when we allow ourselves to be inspired by the possibility of true Utopia.

The harder answer doesn't necessarily lead one to conclude that the fundamental structure of markets themselves are inherently problematic. That is to say, Evolutionary Marketing does not go so far as to claim that a total dissolution of capitalism and social restructuring is primarily what is needed for culture to move forward.

Rather, Evolutionary Marketing proposes that our own relationship to the cosmos is what so desperately needs evolution. A revolution, even. A radical reorientation from the flatland of postmodernity—which is the cloth from which all of us are cut—to the evolutionary potential of integrally enlightened consciousness.

Part of that reorientation is realizing that one is part of a process—a 14-billion year process—a process that has been reaching toward ever-higher levels of awareness, depth, and consciousness since the moment time began. In that realization, one begins to make deep sense out of life—a preposterous notion for many sophisticated postmodern individuals, perhaps, but a true one nonetheless. One simply has to experience it for oneself to understand its veritas.

Concomitantly, one discovers that the miraculous innovations that humanity has engendered—from technological breakthroughs like the Internet, to insights into our psychic and spiritual constitution—are to be embraced, not frowned upon, or embarrassed by, or, most importantly, cynical about.

And so Evolutionary Marketing, to arrive back at the central question of this post, adopts wholeheartedly a fundamentally life-positive, forward-looking, human-ingenuity-cherishing platform. Its aim is to create, communicate, and develop higher value in the world. Accordingly, it seeks to utilize, as inclusively and integratively as possible, all available and appropriate tools to do so, at the same time as it calls the individual to develop an increasing morally-felt sensitivity to what is possible for human beings at the outset of the 21st century.

Evolutionary Marketing therefore doesn't reject all tools of marketing; it only discards those that lead to separation and inhibit our potential for higher development. Some tools, for example, manipulate and fragment the human soul into easily salable pieces: simply go to YouTube and type in "Axe Commercial", and you'll see what I mean immediately. Those we must reject fully. Others, however, such as understanding one's current and prospective customers' core values and speaking directly to them in a compelling and clear way, must be embraced wholeheartedly by those of us seeking to effect change in the marketplace of ideas.

Well, that's where we've gotten with this inquiry so far—or, at least, it approximates a summary of our thinking and exploration to date. How about you? What do you think?

Friday
27Mar2009

Consciousness vs. Conversions, Part II: Is It One or the Other?

Yesterday, on my way to the gym, I was speaking with my business partner Steve Haase, and he said something that struck me: “If you just focus on the perspective of the work that you're trying to bring forth, you won't make an impact; and if you just focus on converting visitors into sales or signups, you also won't make an impact.”

That is, if you're only focused on raising consciousness but ignore actually getting the word out about what you're doing with strategic intent, your work won't have the reach it could; but if you descend into a contracted state, in which you do things you shouldn't in order to make more money, you won't be helping to raise consciousness.

But what about the great change agents of our time, you ask, like Gandhi, Martin Luther King, Jr., and Mother Theresa? They didn't “market” themselves, per se. Aren't we corrupting the purity or integrity of our message by becoming marketers?

In the way I see it, those of us at the leading edge today—we who have the most education, wealth, and freedom, and who want to make an impact—are not engaged in the same violent struggle of wresting away power from the few and distributing it to the many that Gandhi was; we're not fighting against segregation or for equal rights; and we're not taking vows of poverty and dedicating our lives to serving the poor. All of those are noble and valiant tasks. And the individuals who assume them deserve our utmost respect and profound gratitude.

Yet many of us find ourselves increasingly interested in conscious evolution—that is, in the evolution of our values, shared worldview, and perspective. We are doing this through teaching, coaching, innovating, connecting, conversing. We are trying to bring new perspectives, products, services, applications, technologies, and ideas into the world that lead to a better future. Our fundamental motto is not to struggle against, or to survive; it is to evolve consciousness and culture.

And cultural evolution occurs, you could say, in the marketplace of ideas—not on the streets of protest or the shantytowns of destitution. All of those domains, we hope, will be impacted positively by our work; but fundamentally, we are looking to evolve the way people think, relate to one another, live, and work.

That process—the process of effecting change in the marketplace of ideas—takes work. It takes gaining visibility, earning trust, generating revenue, and creating organizational structures. Our work is done in the marketplace, through entrepreneurial creativity and coordinated effort.

The danger of working in a marketplace is, of course, that you succumb to the lowest common denominator—commercialism, superficial self-promotion, consumer exploitation. But the potential pitfall of trying to raise consciousness is to avoid the marketplace. So we must do—and embrace—both. We can use the tools without losing sight of what matters, and we can do what matters while strategically applying the tools. In fact, that's what's going to allow us to actually effect the change we believe is possible.